导读:自从三星盖乐世Note7被爆能够自燃以来，消费者们纷纷猜测三星电子将会采取什么措施来进行应对。虽然召回令已发出，但是近日，央视记者调查发现，在一些供应商，Note7仍在出售。
Samsung’s fire-prone Galaxy Note 7 smartphones are still on sale in the Chinese mainland, with existing owners facing confusion on how to seek a refund or replacement, China Central Television (CCTV) reports.
据中国中央电视台（CCTV）报道，三星电子生产的易燃火的盖乐世Note7智能手机仍在中国大陆出售，而已经购买了此机的人陷入了如何寻求退款或换货的窘境。
Samsung earlier made an apology to Chinese consumers over its faulty product and promised it would recall all 190,984 Note 7s sold in the Chinese mainland and pull it from sale starting Oct. 11.
三星电子早前就因其问题产品向中国的消费者们表示过歉意，并承诺将召回所有的在中国大陆出售的190984部Note7s，并于10月11日停止出售。
But a Beijing-based vendor was still selling the Note 7 at 5,400 yuan on Wednesday, saying it had not received any notice on the recall, according to the report.
但是据报道称，北京的一家供应商在本周三仍以5400元的价格出售Note7，并表示它并未收到任何关于召回的通知。
A Samsung aftersales clerk also told CCTV that consumers seeking a refund or replacement have to wait until the company announces specific measures on the recall.
一名三星售后职员向CCTV表示，寻求退款或换货的消费者需等到三星宣布召回的具体办法。
Samsung’s official aftersales service said the company would release specific rules on the recall within the next couple of days.
三星官方售后服务表示，该公司将在未来几日内发布召回的具体规定。
China Consumers Association said on Wednesday that it would keep a close watch on the recall and that Samsung should not reject consumer requests for a refund or replacement due to a damaged phone, incomplete or damaged packaging or accessories, or lack of a sales invoice.
中国消费者协会于本周三表示将密切关注召回事件，三星不得因手机损坏、包装或配件不完整或损坏、销售发票缺失而拒绝消费者们的退款或换货要求。
