虐待商店员工现象加剧,英国每天发生400多起相关事件

导读:近年来,商店扒手和蓄意袭击者对商店员工造成巨大威胁,意外事故发生频率越来越高。Abuse against shop assistants has risen by 25 per cent in a year, a report from retailers warns.来自零售商的一份报道警告,虐待商店员工事

导读:近年来,商店扒手和蓄意袭击者对商店员工造成巨大威胁,意外事故发生频率越来越高。

虐待商店员工现象加剧,英国每天发生400多起相关事件

Abuse against shop assistants has risen by 25 per cent in a year, a report from retailers warns.

来自零售商的一份报道警告,虐待商店员工事件每年上升25%。

Many attacks are linked to shoplifting, and retail bosses claim the police are failing the victims of customer violence.

多起攻击事件与商店盗窃有关,零售老板声称警察没有成功帮助遭受客户暴力的受害者。

A survey of staff who deal with the public face-to-face found incidents of violence and aggressive behaviour had risen from 41 per 1,000 employees to 51.

针对与公众面对面处理事务员工的调查发现,暴力和攻击行为事件已经从每1000人中41例上升到51例。

Given there are around three million shop workers in the UK, the figures suggest there are now 153,000 incidents a year or more than 400 a day.

由于英国拥有近300万商店员工,这一数据表明,如今每年有153000起事件,每天发生的事件超过400起。

The increase is detailed in the annual Retail Crime Survey, published today by the British Retail Consortium, which speaks for supermarkets and major chains.

今天,由英国零售联合会发布的年度零售业犯罪调查详述了这一增长,该联合会替超级卖场和主要的连锁店发声。

Its research found that 56 per cent of retailers thought the police response to attacks on staff was ‘poor’ or ‘very poor’.

它的调查发现,56%的零售业者认为警方对员工袭击的反应“不好”甚至“非常不好”。

The BRC said there was often ‘inconsistent’ police action against shoplifters and customers who abuse staff, meaning criminals felt they could act with ‘impunity’.

英国零售联合会称,警方对那些商店扒手和虐待员工的顾客所采取的行动通常“不一致”,这意味着犯罪分子觉得自己可以“有罪不罚”。

Deputy Commissioner Craig Mackey, of the National Police Chiefs’ Council, said: ‘We would encourage retailers of all sizes to speak to us through their representative organisations to help us improve our collective response.’

国家警察局长委员会副局长麦基说:“我们鼓励各种规模的零售商通过其代表机构与我们交流,以帮助我们改进警方反应。

Just last month, Scotland Yard launched an appeal to trace a man who assaulted a worker and trashed a display because a faulty machine meant he could not top up his Oyster card at a shop in Penge, south-east London.

就在上月,苏格兰场(伦敦警察厅)发出呼吁,追踪一名袭击员工并且弄坏显示器的男子,因为出错的机器可以让他不充值伦敦东南部澎盖的牡蛎卡。

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