email 是职场上与同事及客户快速沟通的工具。在这事事讲求效率的时代，收到email时，最好能即时回覆，让对方感受你的专业与诚意。今天就来学学用email回覆他人时会使用到的好用句！
回覆对方信件
Regarding your complaint dated May 3rd, here is our proposed solution.
关于您5月3日的投诉，以下是我们提出的解决方案。
With regard to the shipping delay, please accept our sincere apology.
关于寄送延误，请接受我们诚挚的歉意。
I’m writing in response to your inquiry about our latest Model BX4.
我写信是为了回应您关于我们最新的BX4型的询问。
I am writing in reference to your complaint on our latest product.
我写信是由于您对我们最新产品的投诉。
In response to your request, we can offer 10% discount if you order 10,000 or more in quantity.
回应您的要求，如果您订购的数量超过一万件，我们可以提供10%的折扣。
感谢对方
Thank you for the note.
谢谢您的短签。
Thank you for getting back to me.
谢谢回覆我。
Thanks for your prompt reply.
感谢您的快速回覆。
Thank you for taking the time to look into this matter.
感谢您抽空调查此事。
Thank you for your letter concerning the error in our ad.
感谢您来信关于我们广告中的错误。
随信附加档案
Attached is a copy of the invoice.
附件是发票的副本。
I’m attaching the specs of the product.
我有附上产品的规格。
I have attached our price list.
我有附上我们的价目表。
结语
I look forward to your reply.
我期待您的回覆。
Please let me know if you need more information.
如果您需要更多资讯，请告诉我。
If you have any questions, please feel free to contact me.
如果您有任何问题，请随时与我联系。
Email范例
Morning Linda,
Thank you for your email about the overdue delivery of the product you ordered. I checked and found out that your order was misplaced by our staff. Currently I’m doing everything possible to make sure that you receive delivery no later than July 15th.
I sincerely apologize for the mistake and the delay. I’ll make sure this doesn’t happen again in the future.
Regards,
Jennifer
Linda早安，
感谢您关于所订购产品逾期交付的信件。我检查后发现，我们的工作人员弄错了您们的订单。目前我正尽一切努力确保您在7月15日之前收到货物。
我真诚地为错误和延误道歉。我会确保这种情况以后不再发生。
祝好
Jennifer
