email 是職場上與同事及客戶快速溝通的工具。比起一般正式書信，email的內容沒有固定的格式，風格也較多變，端看你與收件人的關係。今天就來學學用email寫信給他人常會使用到的好用句！
稱呼收件人
● Dear Mr. Park,
（與對方關係較正式時）Park先生您好：
● Hey/Hi Jason,
（與對方關係較親近時）嗨 Jason：
● Dear Sir/Madam,
（與公司某人聯繫，不知對方姓名時）先生/女士您好：
問候收件人
● How are you? Hope all is well.
您好嗎？希望一切都好。
● How are things with you?
您一切都好?
● How’s everything? It’s been a while since we last talked.
一切都好嗎？距我們上次聯絡已有一段時間了。
說明寫信目的
● I’d like to inquire about the price of your latest product Model CZ2.
我想詢問一下您們最新產品型號CZ2的價格。
● The purpose of this letter is to inform you of our recent job opening.
這封信的目的是要通知您我們最近有在徵人。
● I’m writing to confirm your order on May 5th for 10,000 units of item No. BR11.
我要確認您於5月5日訂購一萬個單位、貨號BR11的產品。
● I’d like to know more about the product you mentioned in your presentation last Friday.
我想知道更多關於您上星期五在簡報中提到的產品。
表達請求及期望
● Could you check the exact figure for me?
您能幫我查一下確切的數字嗎?
● Could you please send me the specs of the product?
您能把這產品的規格寄給我嗎?
● Please reply at your earliest convenience.
請您儘快回覆。
● Your help is greatly appreciated.
非常感謝您的幫忙。
● many thanks in advance for your help.
先謝謝您的幫忙。
Email範例
Dear Ms. Warren,
I hope this email finds you well. I’m writing to inform you that we have not received the merchandise we ordered on April 2nd, almost three months ago. Please look into this matter ASAP. Your prompt reply is appreciated.
Best,
Linda
Product Manager
HomeSpace, Inc.
Warren女士您好：
收信好。我寫信是要通知您，我們沒有收到將近三個月前在4月2日所訂購的商品。請儘快調查此事。感謝您的快速回覆。
祝好，
Linda Chen
產品經理
HomeSpace公司
