杰克在与客户讨论完新的产品企划后的隔天，传了一封 email 给他。没想到，后来那位客户就突然取消了合作。一封 email 怎么就让杰克流失了一位客户，这中间到底出了什么问题呢？让我们来看看信的内容吧！
Dear Mr. Clark,
For the project we discussed about yesterday, we really appreciate for your precious suggestions. As you mentioned, it is truly a disaster that the product’s appearance lacked of beauty. We will emphasize on the coloring and texture, making it more elegant and smoother. You also mentioned about the package design. We are now considering to redesign it to make it more compact. The new prototype of the product should reach at your company before next Friday. Please feel free to contact with me if there are any further questions. It is our responsibility to make the product approach to perfection.
Sincerely yours,
Jack
关于昨天的讨论，我们很谢谢您对企划所提出的宝贵建议。就像您说的，产品的外观缺乏美感是非常严重的问题。我们会强调配色与材质的选用，让产品更典雅与平滑。您也提及了包装上的问题，我们已经在考虑重新设计产品的包装，让它更精致小巧。新的产品原型会在下星期五前送达您的公司。如果有任何问题都欢迎跟我联络。让产品趋近完美是我们的职责。
是 email 的礼仪上出了问题吗？先来看看这部非常幽默的影片，让你轻松了解写一封 email 需要注意哪些事！
（请注意，影片里面信件的开头是 “Hey!”，一般来说，这是对熟人才会这样使用的用法，在职场上还是要用 Dear Mr./Mrs. ____ 比较适当喔！）
看起来，杰克在 email 的礼仪上没有什么问题，那到底是哪边出了差错呢？原来，是文法错太多了，口口声声说要将客户的产品做到最好，结果连写信都写不好，难怪会失去客户的信任！让我们来学学这些动词该怎么正确使用吧：
1. discuss 讨论
discuss 是及物动词 (transitive verb) ，后面不能加 about 或其他介系词。
还有另一个帮助记忆的方法是：
discuss = talk about
假设我说 We discussed about the problem.
就等于是 We talked about about the problem.
这样应该可以很明显地知道错在哪里了吧？所以正确用法为：
Experts gathered at 2015 World Climate Summit to discuss the global warming issue.
专家们在 2015 世界气候高峰会讨论了全球暖化的问题。
但你可能会觉得，为什么 about 看起来那么熟悉？
没错，当 discuss 作为名词时，后面就要接 about 。
Experts gathered at the 2015 World Climate Summit for a discussion about the global warming issue.
或许你还有看过一种令人混淆的句子：
John goes to his math teacher to discuss about three problems each day.
约翰每天都会找他的数学老师讨论大约三题数学。
原来这边的 about 是用来修饰后面的 three problems 表示大约三题，跟前面的 discuss 没有关连，不要搞混了哦！
2. appreciate 感谢
appreciate 是及物动词，后面不能加 for 或其他介系词。
I really appreciate your support through out the hard time.
真的很感谢你在这段艰困的日子里伸出援手。
另外，来比较一下这两个句子：
I appreciate your support.
I appreciate you for your support.
第一句是强调你感谢他所做的「事」，第二句的用法变成主要在强调那个「人」。
第二句是错的吗？没有，但在职场的沟通上，会尽量避免太过针对个人，所以用第一句的表达方式才是恰当的，但在其他非正式的场合也常常会看到第二句的用法喔！
3. lack 缺乏
lack 是及物动词，后面不能加 of 或其他介系词。
但我怎么觉得 lack of 这个用法很熟悉呢？那是因为当 lack 为名词时的时候，后面就要加 of 。
He has great basketball skills, but always lacks confidence on the court.
他拥有高超的篮球技巧，但在场上时总是缺乏自信。
He has great basketball skills, but the lack of confidence always makes him lose the game.
他拥有高超的篮球技巧，但缺乏自信导致他总是输了比赛。
4. emphasize 强调
emphasize 后面不能加 on 或其他介系词。但如果是作为名词的时候就要接 on 。
I want to emphasize my sense of aesthetics by making my resume pretty.
I want to put emphasis on my sense of aesthetics by making my resume pretty.
我想要把履历做得很漂亮来强调我的美感。
5. mention 提及
mention 不管是什么词性，后面都不能加 about 或其他介系词哦！
We have corrected the error you mentioned yesterday.
我们已经把你昨天提到的错误修正了。
6. consider 考虑/把…视为
consider 一般来说直接加名词就好，后面要加东西的话比较常见的有两种用法： consider A to be B 和 consider + Ving 。
I will carefully consider the options he gave.
我会仔细考虑他给我的选项。
Everyone in the company considers Wei to be a douchebag.
公司所有人都认为 Wei 是个王八蛋。
He is considering studying abroad for graduate school.
他在考虑出国念研究所。
7. reach 到达
若要表示到达的话， reach 后面直接加名词就可以了，但要注意如果是用 arrive 的话就要加 at ，两者不要搞混了！
The plane I’m taking tonight will reach Seattle at 5 p.m. tomorrow.
The plane I’m taking tonight will arrive at Seattle at 5 p.m. tomorrow.
我今晚搭的飞机会在明天下午五点抵达西雅图。
8. contact 联络
contact是及物动词，后面不能加 with 或其他介系词。除非当作名词时才要加 with 。
You can contact me anytime during office hours if you have any questions about the documents.
如果你对于文件有任何问题，在上班时间内随时可以打来问我。
I lost contact with my elementary school friends a long time ago.
我跟国小同学很久以前就失联了。
9. approach 接近
approach 为动词时不能加 to ，但如果要表达「门路」或「方法」的话，就要将词性变为名词，这时候就要加 to。
When temperature approaches zero degree Celsius, water begins to freeze.
当温度接近摄氏零度时，水就开始结冰了。
There are many approaches to a successful life.
要活出成功的人生有很多种方式。
学完后，来看看正确版的 email 该怎么写吧：
Dear Mr. Clark,
For the project we discussed yesterday, we really appreciate your precious suggestions. Like you said, it is truly a disaster that the product’s appearance lacked beauty. We will emphasize the coloring and texture, making it more elegant and smoother. You also mentioned the package design. We are now considering redesigning it to make it more compact. The new prototype of the product should reach your company before next Friday. Please feel free to contact me if there are any further questions. It is our responsibility to make the product approach perfection.
