1. What are your strengths? 你的专长是什么?
你的长处可能跟你的特质(attributes)、天赋(talents)、专业知识(expertise)或技能(skills)有关,可以想想你的求学或工作经验中,是否培养或累积了能够运用在所应征工作上的专长,务必让面试官了解到你的强项,与公司的需求以及职缺条件(qualifications)是一致的(consistent)。
以下提供几个关键字,帮助你思考在面试时如何回答这个问题,也可以把这些关键字写在履历(resume)上替自己加分:
teamwork
团队合作
leadership
领导能力
planning&organization
规划组织能力
time management
时间管理
coordination
协调能力
creativity
创意、创造力
communication skills
沟通技巧
negotiating skills
谈判技巧
sales skills
销售技巧
customer service skills
客服技巧
proficiency with specific computer software
精通/熟练某电脑软体
problem-solving skills
解决问题的能力
analytical thinking
分析思考的能力
decision-making skills
决策能力
public speaking
演说能力
presentation skills
简报技巧
work ethic
工作伦理
self-discipline
自我纪律
initiative
进取心
flexibility and adaptability
弹性及适应能力
stress tolerance
抗压性
示范最佳回答:
1.I have an extremely strong work ethic. When I work on a project, I don’t want just to meet deadlines. Rather, I prefer to finish the project well ahead of schedule. Last year, I even earned a bonus for completing my two most recent reports one week early.
我有很强烈的工作伦理观念。当我进行一项计画的时候我不希望只是在截止期限之前完成就好,我反而偏好超前进度完成计画。去年我什至还因为超前一周完成两项近期报告而赢得奖金。
2.I am a skilled salesman with over 10 years of experience in the automobile industry. I have outperformed my sales goals every quarter since I began to work for my current employe.
我是经验丰富的销售人员,在汽车业的工作经验超过10年。在目前公司每季都超越销售目标。
3.I am proud of my customer service skills and my ability to resolve what could be difficult situations. With five years of experience as a customer service representative, I have learned to effectively understand and settle customer issues. Besides, I have strong communication skills, which helps me get along well with customers, team members, and executives.
我以自己的客服技巧及应对棘手状况的能力自豪。五年的客服专员的经验中,我学会有效了解并且解决客户的问题。此外,我有很强的沟通技巧,能够帮助我应对顾客得宜,并和团队成员、主管们相处融洽。
2. What are your weaknesses? 你的缺点是什么?
这个问题可能有点难回答,因为答得不好就会过分自暴其短。可回答一个跟应征职缺较不相关的(less irrelevant)短处(shortcoming),或者过去曾经有什么样的缺点,向面试官说明你是如何改进这个缺点,并且指出你现在进步了多少。另外一种好的回答方式是把缺点化做优点。
示范最佳回答:
1.Being organized wasn’t my greatest strength, but I implemented a time management system that really helped my organization skills.
过去组织能力不是我的最强的强项,但是我实行了一个时间管理方法,实际改善了我的组织能力。
2.I like to ensure that my work is flawless, so I tend to perhaps spend a little too much time double-checking it. However, I’ve struck a good balance by applying an approach to make everything done accurately the first time.
我喜欢确保我的工作是完美的,所以我常也许有点花太多时间重覆检查我的工作内容。然而,藉由应用一套方法来确保所有工作内容在第一时间都已正确完成,我已达到一个良好的平衡点。
3. Why should we hire you? 我们为什么该雇用你?
面试官也可能用另一种问法来问同样的问题:What makes you the best fit for this position?也就是你为什么是最适合这个工作的人选?回答这个问题就像是自我推销,简单扼要地陈述自己过去的专业技能或工作成就(accomplishments),有自信地告诉对方自己最大的卖点(selling points),突显个人与众不同之处,也别忘了重申自己对所应征工作和公司的兴趣和向往。
示范最佳回答:
1.Your company provides many services that I have had experience with in a variety of areas. I believe that my familiarity with the industry would make me the best candidate for this position.
我对于贵公司提供的多项服务在各方面我都有相关经验。我相信我对这个产业的熟悉度足以让我成为这个职位的最佳人选。
2.I have first-rate administrative skills and I believe I’d be an asset for the office. My skill set would be a perfect match for what you’re looking for.
我有一流的行政能力,我相信我会成为对公司有利的资产。我的专业能力完全符合贵公司的需求。
3.I understand that you are looking for a sales executive who is able to effectively manage and lead more than a dozen employees. In my twelve years of experience as a sales manager, I have acquired strong motivational and team-building skills.
我明白您正在寻求的销售主管必须能够有效管理并领导十几位员工。在我担任销售主管的十二年经验中,我培养出很强的鼓舞和建立团队的能力。
I was twice awarded manager-of-the-year for encouraging the employees to not just meet but even surpass quarterly sales targets. If I am granted the opportunity to work for your company, I will bring my leadership abilities and strategies for achieving profit gains to this position.
我曾经以激励员工达成、甚至超越季销售目标,而获颁两次年度经理奖。如果有荣幸为贵公司效力,我将把我的团队领导能力和获利策略应用在这个职位上。